Yes, we offer refunds and exchanges within 30 days of purchase. To qualify for a refund or exchange, items must be returned in their original condition and packaging. Reach out to us at [email protected] with your full name and order number an
Please reach out to our customer support at [email protected]. Include your full name, order number, and the reason for your return or exchange. A team member will respond with further instructions and provide you with a postage-paid returns l
If you receive a damaged, incorrect or faulty item, please contact us immediately at [email protected] with your full name and order number. Please also detail any issues in your email. We are dedicated to ensuring your satisfaction and will r
At helloskin, we aim for every order to arrive in perfect condition. However, if your package gets lost in transit, please contact our customer support team at [email protected]. Include your full name and order number and any relevant details
We process refunds and exchanges swiftly, ensuring that all returned products are addressed within 5 business days of receipt. Once we have received and assessed your returned product, we will expedite the shipping of your replacement within 24 hours