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Yes, we understand that everyone&#x2019;s skin is unique. We offer a 30-day money-back guarantee.&#xA0;If a product doesn&#x2019;t suit your skin, contact us at&#xA0;support@helloskin.com.au, and we&#x2019;ll help you with a replacement, exchange, or refund.

Yes, we understand that everyone’s skin is unique. We offer a 30-day money-back guarantee. If a product doesn’t suit your skin, contact us at support@helloskin.com.au, and we’ll help you with a replacement, exchange, or refund.

Can I return helloskin skincare if it doesn’t suit my skin?

Skincare by helloskin

All your questions about skincare by helloskin answered!

Why Choose Helloskin?

Satisfaction Guarantee

How Do I Cancel My Order?

Payment Options

Are Helloskin Products Suitable For Everyone?

Can I Incorporate Helloskin Products Into My Existing Skincare Routine?

Concerned About Skin Conditions?

I Have Medical Abrasions, Can I Use Helloskin Products?

Helloskin General Support

How Quickly Will My Order Ship?

Do You Ship Internationally?

How Can I Track My Order?

Shipping Fees & Delivery Estimates

Shipping & Delivery

Do You Offer Refunds Or Exchanges?

How Do I Initiate A Return Or Exchange?

What If My Item(s) Is Damaged, Incorrect or Faulty?

What If My Package Gets Lost Or Arrives Damaged?

How Long Til My Return/Refund Is Processed?

Return & Refunds

Our Green Philosophy

Packaging With Purpose

Clean Formulas, Clear Conscience

Beauty With Foresight

Our Sustainability Journey

Sustainability Promise

Why Choose Helloskin Makeup Remover Puffs?

How To Use the HS Puffs

Aftercare

How Long Will My HS Puffs Last?

Can I Use The HS Puffs On My Kids?

Is Water Alone Enough For Removing Makeup With Helloskin Puffs?

Are They Effective Against Waterproof Makeup?

Can I Use My HS Puffs On Fake Lashes?

Helloskin Original Makeup Remover Puffs

Before You Start!

How To Use Your Helloskin Crystal Hair Remover

Additional Tips For Best Results

Care And Maintenance

How Often Can I Use The helloskin Crystal Hair Remover?

How Long Does It Last?

Extra Sensitive Skin?

Helloskin Crystal Hair Remover

How To Use Helloskin Exfoliating Glove

Do I Need Soap Or Body Wash?

How Often Should I Use The helloskin Exfoliating Glove?

Safety Tips

How Often Should I Replace The Glove?

Your Helloskin Glove is Recyclable!

Helloskin Exfoliating Glove

How To Use My helloskin Silk Glove

How Often Should I Use My hs Silk Face Glove?

How Often Should I Replace My Silk Face Glove?

Your hs Silk Glove Is Recyclable!

Do I Need To Use A Facial Scrub With The Glove?

Precautions

Helloskin Silk Face Exfoliating Glove

How To Use Helloskin Dermablades

How Often Should I Use The Dermablades?

How Often Should I Replace My Dermablade?

Your HS Dermablades Are Recyclable!

Helloskin Dermablades

All you need to know about helloskin hyaluronic acid!

Helloskin Hyaluronic Acid Serum

All you need to know about helloskin vitamin c!

Helloskin Vitamin C Serum

All you need to know about helloskin anti acne serum!

Helloskin Anti Acne Serum

All you need to know about helloskin retinol!

Helloskin Retinol Serum

All you need to know about helloskin cleanser!

Helloskin Facial Cleanser

All you need to know about helloskin face moisturiser!

Helloskin Face Moisturiser

All you need to know about helloskin clay mask!

Helloskin Hibiscus Clay Mask

All you need to know about helloskin body moisturiser!

Helloskin Hibiscus Body Moisturiser

What makes helloskin skincare different?

Skin Purge and Breakouts?

What order should I use my helloskin skincare products in?

What is the correct order for applying serums before moisturiser?

Can I use helloskin skincare with my current routine?

Is helloskin skincare safe for sensitive skin?

Is helloskin cruelty-free, vegan, and tested on animals?

Is helloskin skincare safe during pregnancy and breastfeeding?

Is helloskin skincare non-comedogenic?

Does helloskin skincare contain SPF?

Can I use helloskin skincare around my eyes?

Is helloskin safe for younger and teenage skin?

Where is helloskin skincare made?

Is helloskin skincare packaging sustainable?

What age group is helloskin skincare suitable for?

Can helloskin skincare be used under makeup?

Do I need to patch test before using helloskin products?

Helloskin V3.0 Handset Comprehensive Instruction Guide

How Long to Use the helloskin V3.0 LED Handset & How to Treat the Face

Find the Best Serum for Your Skin’s Needs

Key Features

Handset specifications

What do the buttons do?

What skincare concerns does it address?

Can I use it with my current skincare routine?

Tips for best results!

When will I start to see results?

Is there a warranty for the helloskin v3.0?

Storage and usage

Precautions for use of helloskin handset v3.0

Helloskin Handset V3.0

How To Use The Helloskin Handset

More Information For Using Your Helloskin Handset

Light Mode Information

How Often Should I Use The Helloskin Handset?

Do I Need Sunscreen After LED Treatment?

Is The Helloskin Handset Safe Around The Eyes

Helloskin Handset V2.0

Can I return helloskin skincare if it doesn’t suit my skin?Updated 5 months ago